• Jetboil

    Johnson Outdoors Gear, Inc

    540 North Commercial St
    Manchester, NH 03101
    Tel: (888) 611-9905
    Fax: (603) 518-1619

    customerservice@jetboil.com 
    www.jetboil.com

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    Media Inquiries:

    Denny Ink.
    Chris Denny
    chrisdenny@me.com
    (307) 200-6001

    International Inquiries:

    For a full list of our current distributing partners, please visit our full listing here. If you can’t find the contact you are looking for or you are interested in becoming a distributing partner for Jetboil , please send your details and questions to the contact below.
    exportsales@jetboil.com
    Tel: 603-518-1600

JETBOIL HAS A 1-YEAR LIMITED WARRANTY


Should this product not function properly under normal use within 1 year of purchase, contact Jetboil or your local distributor for return process information. Jetboil alone will determine if the problem is due to a manufacturing flaw. If so, Jetboil will repair or replace the unit at its discretion and return it to you, free of charge.

This warranty does not cover any damage or malfunction arising from misuse, improper maintenance, negligence, normal wear and tear or accident. This warranty applies only to the original purchaser and proof of purchase may be required.

If you have an original PCS or GCS burner--proof of purchase is required. The burner assembly for these systems have been out of production since 2008 and there is a limited supply of parts available for these systems. 

EXCEPT AS PROVIDED HEREIN, THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

JETBOIL SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER.

Modification of the product and/or using the product not in accordance with the instructions and recommended use will void the warranty and may be hazardous.

This warranty gives you specific legal rights. You may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation or exclusion of implied warranties, so the above exclusions or limitations may not apply to you.

For warranty assistance, you must contact Jetboil customer service:
customerservice@jetboil.com
(603) 518-1600

Any packages received that have not been through our return authorization process may be returned to sender. You must contact Jetboil for warranty assistance.